EXPERTISE YOU CAN BE SURE OF
Successful home automation requires specialist home automation experience. And this is where Derek excels. He knows the field inside out, with particular expertise in the audio visual field. His initial experience as a fully qualified electrician also helps. Derek is well-versed in understanding house plans and designs and because he knows all the ins-and-outs of being a sparkie, he is the perfect guy to have working alongside them when it comes to the home automation installation.
WE LOVE WHAT WE DO
Derek’s passion for home automation, and in particular audio visual entertainment, is what drives him to create an extra special living space for every customer. He gets a genuine kick out of creating systems that people love to have in their home and his true passion ensures that every detail is carefully thought out and the outcome delivered to the highest standard.
SO WHY CHOOSE TECHKNOW?
EVERYTHING IS TESTED IN OUR OWN HOME
There’s lab tested and then there’s real world tested in an actual home. Which is exactly what Derek does. He samples, swaps and tests a myriad of home automation equipment on an on-going basis – in his own home. This knowledge allows him to go past the manufacturers specs, to provide his customers with a robust home solution that is based around real testing.
GOOD OLD-FASHIONED SERVICE
Apart from outsourcing the cabling requirements of each job, Derek looks after everything else. He’s your first point of contact and takes full responsibility for the delivery of the entire job. His personal, down-to-earth approach is probably best illustrated in the amount of referral work that Derek receives – the ultimate of acknowledgement a job well done.
IT’S ALL ABOUT YOU
The best outcome for Derek is what’s best for the customer. Which is why understanding the specific needs and expectations of each customer is a top priority. Whether you’re wanting a giant projector screen, pre-set mood lighting or remote camera access for keeping an eye on teenage kids, Derek takes it all on-board to customise a package you’ll love.
“During my time as an electrician I saw a need for someone to specialise in the audio visual/home automation industry. I saw too many cowboys try to offer a service without the basic understanding of the technology and equipment they were installing, so I went out there and educated myself, took the courses required and studied so I was able to offer my clients a unique service..........8 years on and the business continues to grow.”